Eligibility for Returns

1. Physical Books: Books can be returned within 3 days of purchase. The book must be in its original condition (unread, unmarked, and undamaged).

2. Digital Books (eBooks): Digital books are non-refundable once purchased unless there is a technical issue that prevents access to the content.

3. Defective or Damaged Items: If your book arrives damaged or defective, you are eligible for a replacement or a full refund. Please notify us when you receive it and return it to the delivery person.

Return Process

1. Initiate a Return: Contact our customer service team at +88 0197 444 7331 with your order number and reason for return.

2. Return Shipping: Customers are responsible for the return shipping cost unless the item is defective or we made an error in your order. Use a trackable shipping method to ensure safe delivery of the return.

3. Refunds: Refunds will be processed within 5-10 business days after we receive and inspect the returned item. Refunds will be credited to your original payment method.

Exchanges

We offer exchanges for the same item if it is defective or damaged. Contact us to arrange an exchange +88 0197 444 7331.